This privacy policy (“Policy”) describes how General Catalyst and its related companies (“General Catalyst” or “we” or “us” or “our”) collect, use and share personal information of users (“you”) of this website, [,, and] (the “Sites”). This Policy also applies to any of our other websites that post this Policy. This Policy does not apply to websites that post different statements.

What we collect

We get information about you in a range of ways.

Information You Give Us. We collect your‎ name, email address as well as other information you directly give us on our Sites.

Information We Get From Others. We may get information about you from other sources. We may add this to information we get from this Sites.

Information Automatically Collected. We automatically log information about you and your computer. For example, when visiting our Sites, we log your computer operating system type, browser type, browser language, the website you visited before browsing to our Sites, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Sites. We do not currently respond to “do not track” signals or other mechanisms that might enable you to opt out of tracking on our site.

Cookies. We may log information using “cookies.” Cookies are small data files stored on your hard drive by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Sites. This type of information is collected to make the Sites more useful to you and to tailor the experience with us to meet your special interests and needs.

Information you provide to us

If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply. We may also collect personal information at other points in our Sites that state that personal information is being collected. If you provide us with business plan ideas or related materials via our Sites, we cannot agree to obligations of confidentiality or non-disclosure with regard to such information. Your rights and our obligations to such information that you provide to us via our Sites, is subject to the terms of our Terms of Use (link to terms of use).

Use of personal information

We use your personal information as follows:

  • We use your personal information to operate, maintain, and improve our sites and services;
  • We use your personal information to respond to comments and questions and provide customer service;
  • We use your personal information to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity;

Sharing of personal information

We may share personal information as follows:

  • We may share personal information with your consent. For example, you may let us share personal information with others for their own marketing uses. Those uses will be subject to their privacy policies;
  • We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceedings;
  • We may share personal information for legal, protection, and safety purposes;
  • We may share information to comply with laws;
  • We may share information to respond to lawful requests and legal processes;
  • We may share information to protect the rights and property of General Catalyst, our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use;
  • We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person;
  • We may share information with those who need it to do work for us;

We may share personal information as follows:

Information choices and changes

Our marketing emails tell you how to “opt-out.” If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you. You may send requests about personal information to our Contact Information below. You can request to change contact choices, opt-out of our sharing with others, and update your personal information. You can typically remove and reject cookies from our Sites with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Sites works for you.

Third party websites

Our Sites may contain links to third party websites. When you click on a link to any other website or location, including to social networking sites, you will leave our Sites and go to another site, and another entity may collect your personal information. We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of your personal information after you click on links to such outside websites. We encourage you to read the privacy policies of every website you visit. The links to third party websites or locations are for your convenience and do not signify our endorsement of such third parties or their products, content or websites.

A note about children

We do not intentionally gather personal information from visitors who are under the age of 13. If a child under 13 submits personal information to Company and we learn that the personal information is the information of a child under 13, we will attempt to delete the information as soon as possible. If you believe that we might have any personal information from a child under 13, please contact us via the manner set forth below.

A note to users outside of the United States

If you are a non U.S. user of the Sites, by visiting the Sites and providing us with data, you acknowledge and agree that your personal information may be processed for the purposes identified in the Privacy Policy. In addition, your personal information may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of personal information may be less stringent than the laws in your country. By providing your data, you consent to such transfer.

Contact information

We welcome your comments or questions about this privacy policy. You may also contact us at our address:

General Catalyst

20 University Road

Suite 450

Cambridge, Massachusetts 02138

Telephone: (617) 234-7000

Changes to this Privacy Policy

We may change this privacy policy. If we make any changes, we will change the Last Updated date above.